Last updated: 9 June 2026. This policy explains how AVELY ("we") handles the data of those who visit our site and buy our products.
1 What data we collect
- Data you provide: name, email, delivery address, phone number and details needed to process your order.
- Payment data: processed securely by Shopify and the payment providers. We do not store your full card details.
- Browsing data: pages visited, device, browser and cookies, to improve your experience.
2 How we use your data
- Process, ship and support your order;
- Send delivery updates and respond to your enquiries;
- Send offers and news, only if you opt in (you can unsubscribe at any time);
- Prevent fraud and keep the site secure;
- Improve our site, products and customer service.
3 Cookies
We use cookies to remember your basket, understand how the site is used and show relevant content. You can manage or block cookies in your browser settings. Some features may stop working without them.
4 Who we share with
We share data only with essential partners needed to deliver your order, such as the Shopify platform, payment processors and couriers. We never sell your data to third parties.
5 Your rights
Under UK data protection law (UK GDPR), you have the right to:
- Access the data we hold about you;
- Correct inaccurate or out-of-date data;
- Request the deletion of your data;
- Unsubscribe from marketing emails at any time.
To exercise any of these rights, email support@avely.uk.
6 Security
We take technical and organisational measures to protect your data. Transactions are protected by encryption and processed in a secure environment (Shopify).
7 Get in touch
Questions about privacy or your data? We're here at support@avely.uk.