FREE
delivery across the UK
3–7 days
delivery time (working days)
90 days
to return it, if you wish
🚚 Delivery
Delivery is 100% free on all orders within the UK, with no minimum spend.
Once payment is confirmed, your order is processed within 1 working day and delivered in 3 to 7 working days. As soon as it's dispatched, you receive a tracking number by email to follow every step.
Your AVELY arrives in discreet packaging, with no indication of the contents on the outside. Your privacy comes first.
↩️ Returns & refunds
We want AVELY to genuinely work for you. That's why you have 90 days from delivery to return the product and get 100% of your money back, with no small print.
How to request a return
- Email support@avely.uk with your order number and the reason.
- Within 24 working hours we'll send the instructions and a return label.
- Once we receive the product back, the refund is processed within 5 to 10 working days, to the same payment method.
Conditions
- The product must be in good working condition, with all accessories (cable and belt).
- Returns within the UK are free: the label is on us.
- Products with manufacturing faults are covered by the 90-day guarantee.
❓ Still have a question?
Just get in touch at support@avely.uk or via our contact page. We'll sort it quickly.