90 days of peace of mind

🛡️ Satisfaction guaranteed

We believe in AVELY, and we want you to feel the relief for yourself before any commitment. That's why, for 90 days, you can use it as much as you like. If your cramps don't ease as you hoped, just get in touch: we'll refund every penny. No questions, no hassle.

🔧 Guarantee against faults

Every AVELY comes with a 90-day guarantee from delivery against manufacturing faults.

What the guarantee covers

• Faults in the heating or temperature control
• Problems with the vibration or massage modes
• Faults in the battery, charging or LED panel
• Assembly faults or factory-defective components

What's not covered

• Damage from misuse, drops, excessive water contact or modifying the device
• Natural cosmetic wear over time
• Loss or theft of the product

📨 How to claim the guarantee

1. Email support@avely.uk with your order number and a brief description (a photo or video of the issue helps a lot).
2. Our team replies within 24 working hours with a solution.
3. Depending on the case, we send a new product or process a full refund. Your choice.

This guarantee is in addition to your statutory consumer rights under UK law.